Frequently Asked Questions

What are the steps I need to complete to return unsold product at my expense?

NOTE: If your invoice date for your Fundraiser or Love Project was before 4/25/2018 it is your responsibility to pay for return shipping of the unsold product at your expense. Those funds should not be take from the 50% of the proceeds earned that belongs to Threads of Hope. It should come from your 50%. We paid for the shipping to get the product to you. Thank you for following through with your commitment to complete your fundraising project!

If your invoice date is ON OR AFTER 4/25/2018, and you paid $10 for shipping already, use the information in this FAQ to return your product.

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A) Retrieve product and proceeds:

Contact anyone in your group who was given products to sell. Retrieve all of Threads of Hope’s unsold, consigned product and proceeds collected from sales from anyone in your group who had product.

B) Count and rebundle:

Prepare the bundles according to the product information supplied. Please put one rubber band on each end of the full bundles as you process them, like the way they were when you received them from us.  Two rubber bands, one on each end, is our secret code for full bundles!  Therefore, at most, there should only be one partial bundle (having only one rubber band) for each product type at the end of the re-bundling process.

C) Condense the product:

To save money on shipping, you may condense the product and the reusable brochures, handouts, DVD’s and banners into the smallest package possible to help prevent excessive mailing fees.  You may use the box of your choice. You do NOT need to use a priority method to send the return. You may ship using the most economical method.

D) Locate information that will help identify the package:

The most important piece of information you can give us is your Consignment Invoice Number. It can be found in the upper right area of your invoice. It is 5 digits only, with no leading character. Use your current contact information. Be sure to use the same email address that you used to order from Threads of Hope initially.

E) Fill out a Remittance Slip:

You agree to fill out a Remittance Slip, that will assist you in recording all of the product and their quantities that are being shipped.  You agree to include a completed Slip in your package and to keep a copy for your records.  This is a very important document.  It creates accountability for both you and Threads of Hope.  Our volunteers will use your enclosed Remittance Slip as a cross reference as they count the returns.  If you need to send more than one package, make sure the Slip you put in each package matches only the contents of that package.

If you don't have access to a printer, look at the Remittance Slip on our website and include the same information on a piece of paper of your choosing. Just please do not send the package without identifying it as yours and telling us which products and their quantities you are returning.

We continue to receive packages that contain no identification inside or outside. If we cannot figure out who the package came from, we cannot credit the proper account.

F) Complete your Final Payment:

Please follow our payment details from our FAQs. Be sure to fill in the payment portion of the Remittance Slip (Box B) if you are sending along a check or money order in the package. Please DO NOT send cash in the package. Deposit the cash into your bank account. Then send an online payment or have the bank issue you a money order to put in the package instead.

G) Close and send the package:

Put a completed Remittance Slip in each package. (Make sure Box A is complete with your contact information and Box C contains the product quantities and types.)

Send the package to: Threads of Hope, Inc., PO Box 182, Neenah, WI 54957-0182.

Keep your receipt that contains your tracking number until you are sure that we have received the package.

H) Wait for a reply from Threads of Hope:

Once you complete step G, you are done with your part of the process. Now just sit back and relax while we process your remittances.

Within the next 30 days our volunteers will process your returns and final payment.  They will credit your account accordingly.  We will contact you if there are any large discrepancies.  You will receive a statement via email reflecting your current balance after the payment has been applied and again when the products are counted and the credit memo is applied. Each transaction should bring your balance closer to zero! 

To the impoverished families in the Philippines that you set out to help initially, you become a hero when your account balance is zero!

How do I start a Fundraiser?

The first step is to contact us and let us know that you would like to do a Fundraiser.

•You must be at least 18 years old or you need a responsible adult sponsor to act as a contact person. We will contact the sponsor to inform them of the responsibilities of the sponsor to get their consent.

An email with a link to the shopping cart will be sent to the participating adult. Click on the link to select your products, give us contact information, give us credit card information to cover the $10 shipping charge and answer some questions about your proposed fundraising project.

Fundraisers can last up to 3 months. 

Upon evaluation and acceptance of your proposal,  we will ship products and more information about what to do during and after your project. 

•Find creative ways to sell the merchandise.

The products are consigned to you. They remain the property of Threads of Hope until: 

1)they are sold and a 50% payment is received by Threads of Hope. Payments should be submitted at least every two months as you sell. 

OR 2)The unsold product is returned within 30 days (by your Due Date) after your Project End Date (the date you scheduled to be done selling).

There is no financial risk to you at all and 100% of the profits gained for Threads of Hope, Inc. are still directed towards bringing help and hope to families at risk in the Philippines!

Everyone wins!

Check the FAQ's if you have more questions.

Still have more questions? Contact us.

How does a Love Project work?

Doing a Love Project for Threads of Hope means that you are raising 100% of the proceeds from your sales to support families at risk in the Philippines. We provide our products and promotional materials to you or your organization at no upfront product cost! Just $10 for shipping. This is how it works:

• You contact us to let us know hat you are interested in raising money for Threads of Hope, how and where you would like to sell the products and the target amount you hope to raise.  The proposal must designate a responsible adult sponsor, to act as a contact person.  The minimum order is 300 pieces.

• Upon evaluation and acceptance of your proposal, Threads of Hope, Inc. will send you a link to select the products you wish to sell. We will ship merchandise, email further instructions (about payments and returning unsold product) and promotional materials to the sponsor, upon their request, for a $10 shipping and handling fee. We cover the return shipping costs. Donations are welcome to help to offset the cost of shipping.

• Your network of people will find creative ways to sell the merchandise. (We can offer suggestions that have been very successful in the past.) 

Click here to view/print the Merchandise Ordering and Selling Suggestions. 

Throughout your project, you faithfully send us 100% of the proceeds every two months to help us stabilize the incomes of the families who make these products for Threads of Hope.  Payments can be made by 1) mailing a copy of a Remittance Slip along with a check or money order, OR, 2) paying online.

Within 30 days of the completion of your project, you make a final payment to Threads of Hope, Inc. equal to 100% of your final sales (minus the $10 that you paid for shipping) and return all unsold merchandise, at our expense.  You will need to review our Fundraiser Instructions to learn how to process your return and request a return shipping label. 

Once we receive your final payment and our unsold products, our team of volunteers will take up to 30 days to process them and apply them to your account. The goal is to have a zero balance at the end. This is where a little patience is required. But we will work together via email to work out any bugs that may occur.

Our goal is to never have to charge anyone for a balance due. If you are working with us to get your balance to zero it shouldn't be necessary. But if we cannot resolve this together, your card will be charged and any product remaining in your possession is yours to keep.

The profits gained for Threads of Hope, Inc. are still directed towards bringing help and hope to families and children at risk in the Philippines! Everyone wins! Please continue to study the FAQs to get your questions answered, or contact us with any additional unanswered questions.  We will try to get those additional questions added to the FAQs in the near future.

Click here to contact us with your questions and/or your Love Project proposal.

What is a Retail or Bulk Order?

A Retail or Bulk Order is an order of any quantity that is purchased at check out from the shopping cart. The price of the product depends on the quantity purchased.  Many organizations place bulk orders so they can then purchase product at lower prices to make a larger profit than if they were sold as a Fundraiser.

All product discounts start at quantities of 5. We have adjusted our pricing so that smaller discounts start with lower quantities than in the past. The more you buy the better the discount. You are free to buy small quantities as well if you would like to see samples of our products.

Check out the pricing table.

NOTE: Bulk order purchases are not eligible to be returned. If you want to raise funds using Threads of Hope products and would like to return unsold product at the end of your project, a Fundraiser is the path to take.

How do I make a payment for a Ministry as Gifts Order?

Payments can be made in two ways.

1) Make a payment online through our website using Paypal, a credit card or a debit card.  

Under Make a Payment, select the Payment Type and enter your
email address and invoice number.

Click Pay Now to go to Paypal, where you will enter the total amount you are paying in the Price per Item field. 

Ignore the Quantity.  It defaults to 1 and cannot be changed.

Click Continue to select your desired payment method.
(credit card, debit card, PayPal)

- OR -

2) Mail a completed Remittance Slip and a check/money order made payable to:

Threads of Hope
PO BOX 182
Neenah, WI 54957-0182

Any balance was due upon receipt of the products or invoice.

Please DO NOT send cash through the mail.  

How long will it take to get my Love Project product request?

You should expect to receive your order within 10 days from the time that you receive an email from us acknowledging that we received and approved your product request. We will send you an invoice reflecting the quantities and total value of the products that Threads of Hope is entrusting to you shortly after your order ships. You may receive the emailed invoice before your package arrives via USPS Priority mail.  If you have not received your order acknowledgement within 3 days, please email alex@threadsofhope.com.ph.  

How long will it take to get my Retail/Bulk Order?

You should expect to receive your order within 10 days from the time that you receive an email from us acknowledging that we received your product request. We will send you an invoice reflecting the quantities and prices of the products shortly after your order ships. You may receive the emailed invoice before your package arrives via USPS Priority mail.  If you have not received your order acknowledgement within 3 days, please email alex@threadsofhope.com.ph.  

What are the Retail/Bulk Order price breaks?

A Bulk Order contains larger quantities of products sold at a discounted price based on the quantity.  Many organizations place bulk orders so they can get a bigger discount and make a larger profit when they sell the merchandise to raise funds for their cause, mission or event.  The more you buy, the better the discount. Bulk orders are not eligible to be returned at the end of a fundraising project. They are yours to keep.

How long will it take to get my Ministry Bracelets order?

Orders are shipped via USPS Priority mail.  You will receive an email when your order ships which should be just a few business days after you place your order. 

What is the price of the bracelets when using them for ministry?

If you are giving the ministry bracelets away or selling them at your purchase price, the price is $.30 each plus $10 for shipping and handling.  So the total = (Number of bracelets x .30) + $10 for shipping.

However, if you plan to sell them for a profit, and are purchasing in bulk the round bracelets price applies. The same is true if you want to include them in your Fundraiser or Love Project.

Contact us if you would like to place an order.

Do I have to give the ministry bracelets away or can I sell them?

You may sell the Ministry Bracelets, but you must purchase them as a retail order. Contact us for a link to the shopping cart.

If you are doing a Fundraiser or Love Project, you may request the Ministry Bracelets to be included with your proposal order. Contact us here to get started.

The $.30 price listed here is reserved for those who will give the bracelets away as an evangelism/discipleship tool.

What product information do I need to help me calculate quantities received and to re-bundle at the end of my project?

Note: The bundle size for Custom, Gospel and Believe round bracelets changed in May of 2019. Please re-bundle them into 50 piece bundles to help our volunteers. Random Round bundles did NOT change. They are still 100 pieces.

Bundle sizes

Random Round=100 pieces

Custom Round, Gospel, Believe Bracelets=50 pieces

Flat, Flat with Bead, Wide Flat, Lanyards, Single Strand Necklaces, Eyewear Cords=50 pieces

Braided Necklaces, Braided Bracelets=25 pieces

Key Chains, Bookmarks with Double Fringe, Bookmarks with Loop=10 pieces

Camera Straps, Narrow Head/Hatband, Narrow Head/Hatband with Bead, Wide Head/Hat Band=5 pieces

Be aware of the bead:  

Our beaded products also have an almost identical version with no bead.  Each version has a unique item code on your invoice and should be counted and bundled separately. 

What are the steps I need to complete to return the unsold product at Threads of Hope's expense?

NOTE: If your invoice date is ON OR AFTER 4/25/2018, and you paid $10 for shipping already, use the information here to return your product.

If your invoice date for your Fundraiser or Love Project was before 4/25/2018 it is your responsibility to pay for return shipping of the unsold product at your expense. Switch over to those instructions to learn how to finish up your project.

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A) Retrieve product and proceeds:

Contact anyone in your group who was given products to sell. Retrieve all of Threads of Hope’s unsold, consigned product and proceeds collected from sales from anyone in your group who had product.

B) Count and rebundle:

Prepare the bundles according to the product information supplied. Please put one rubber band on each end of the full bundles as you process them, like the way they were when you received them from us.  Two rubber bands, one on each end, is our secret code for full bundles!  Therefore, at most, there should only be one partial bundle (having only one rubber band) for each product type at the end of the re-bundling process.

C) Condense the product:

We prefer that you condense our product and the reusable brochures, handouts, DVD’s and banners into the smallest package that will hold our product to help prevent excessive mailing fees.  We would appreciate your sending only one package, if possible.

If you are returning product in the USA or Canada, Threads of Hope will supply you with a shipping label for the retrieval of our unsold, consigned product at our expense.  All countries outside of North America will need to return their unsold product using your own funds.  You may then request reimbursement by uploading a receipt for shipping, putting a copy in your package and we will give you credit for the shipping costs in USD.

Before you request the label, you will need to do the following:

D) Choose a package:

If returning a package within the USA, choose a package from the following Priority Mail Flat Rate list:  Letter sized Envelope, Small Box, Medium Box -1 or -2 or a Large Box.  If you are returning a 6 or 8 foot banner choose a Priority Mail Medium Tube Box. (You will need to know the weight of the Tube Box because it is not Flat Rate.)  You may use the package you received your consignment in provided it is in good condition, or get a new one at the Post Office, free.

If you are returning a package from Canada, it will be returned to us via First Class International Service.  Use the smallest plain package possible.  Be prepared to give us the weight and the dimensions of the package you are returning.

If you are returning a package from outside of North America, you may request reimbursement by giving us the cost, tracking number, uploading a photo of the shipping receipt and specifying the weight.

E) Locate information that will help identify the package:

The most important piece of information you can give us is your Consignment Invoice Number. It can be found in the upper right area of your invoice. It is 5 digits only, with no leading character. Use your current contact information. Be sure to use the same email address that you used to order from Threads of Hope initially.

F) Fill out a Remittance Slip:

You agree to fill out a Remittance Slip, that will assist you in recording all of the product and their quantities that are being shipped.  You agree to include a completed Slip in your package and to keep a copy for your records.  This is a very important document.  It creates accountability for both you and Threads of Hope.  Our volunteers will use your enclosed Remittance Slip as a cross reference as they count the returns.  If you need to send more than one package, make sure the Slip you put in each package matches only the contents of that package.

If you don't have access to a printer, look at the Remittance Slip on our website and include the same information on a piece of paper of your choosing. Just please do not send the package without identifying it as yours and telling us which products and their quantities you are returning.

We continue to receive packages that contain no identification inside or outside. If we cannot figure out who the package came from, we cannot credit the proper account.

G) Complete your Final Payment:

Please follow our payment details from our FAQs. Be sure to fill in the payment portion of the Remittance Slip (Box B) if you are sending along a check or money order in the package. Please DO NOT send cash in the package. Deposit the cash into your bank account. Then send an online payment or have the bank issue you a money order to put in the package instead.

H) Request your return shipping label or shipping reimbursement:

You will need to submit one return shipping label or reimbursement request for each package you will ship.  The Return Shipping Label Form can be located here or in the documents section of our website. When we receive your request we will compare our contact information, update it if necessary and email your label(s).  

I) Affix the label.

When you receive your return label via email, affix the label to your package and drop it at the nearest USPS office, if in the USA, or if in Canada at a Canada Post office or arrange for them to pick it up.  

If you are outside of North America, we will process your reimbursement request after we receive your package.

J) Wait for a reply from Threads of Hope:

Once you complete step I, you are done with your part of the process. Now just sit back and relax while we process your remittances.

Within the next 30 days our volunteers will process your returns and final payment.  They will credit your account accordingly.  We will contact you if there are any large discrepancies.  You will receive a statement via email reflecting your current balance after the payment has been applied and again when the products are counted and the credit memo is applied. Each transaction should bring your balance closer to zero!

How do I request a return shipping label for my Fundraiser or Love Project?

Requesting a return shipping label is just one of many steps required to wrap up your Fundraiser or Love Project.

Before you request your return shipping label, you will need to go through steps A through E here in order to gather the information you will need to request your label. You will need to know the following: Your current contact information, your invoice number (found near the upper right corner of your invoice), the number of packages you will be returning and the size/type of Priority Mail Flat Rate Box or Envelope you will send it in.

The instructions for requesting the label itself is step F. Click here to go to the instructions to request a label. Make sure to do the other steps

You must fill out the form to request a label one time for each label your are requesting.

How do I make a payment for a Fundraiser or Love Project?

Pay 50% of the proceeds accumulated if you are doing a Fundraiser.

Pay 100% of the proceeds accumulated if you are doing a Love Project.

Please DO NOT send cash through the mail.  Instead, deposit the cash into your bank account and do one of the following:

A) make an online payment as described in step 1 below

OR B) have the bank issue you a money order

OR C) write a check if you have one.

Payments can be made in two ways.

1) Make a payment online through our website using Paypal, a credit card or a debit card.  

Under Make a Payment, select the Payment Type and enter your
email address and invoice number.

Click Pay Now to go to Paypal, where you will enter the total amount you are paying in the Price per Item field. 

Ignore the Quantity.  It defaults to 1 and cannot be changed.

Click Continue to select your desired payment method.
(credit card, debit card, PayPal)

- OR -

2) Mail a completed Remittance Slip and a check/money order made payable to:

Threads of Hope
PO BOX 182
Neenah, WI 54957-0182

If this is your Final Payment you may include the check/money with our unsold product when you return it to us.

What is the difference between a Fundraiser and a Love Project?

A Fundraiser and a Love Project are fundamentally the same. For both of them you order product and sell as much as you can.

The differences begin with the percentage of the proceeds you return to Threads of Hope. You return 50% with a Fundraiser. So you are raising money for your cause and Threads of Hope.

With a Love Project, all 100% of the proceeds are submitted to Threads of Hope.

There is a difference with the shipping cost too. For both, you pay $10 upfront to cover shipping and handling. For a Love Project you get the $10 back at the end. You just subtract $10 from the proceeds you are sending to us.

How long will it take to process my fundraising request and get my product?

You should expect to receive your order within 10 days from the time that you receive an email from us acknowledging that we received your order. Orders are shipped via USPS Priority mail.  If you have not received your order acknowledgement within 3 days, please email alex@threadsofhope.com.ph.  As we're working to improve our systems, sometimes orders slip through the cracks.

Why do you charge $10 for shipping?

Since 2006, Threads of Hope has offered the beautifully made thread products they purchase from impoverished families in the Philippines as a means for countless churches, school groups, sports groups, and individuals to raise funds for the causes of their choice while blessing those Filipinos who are making the products with a steady income.  The products have been sent at no cost to thousands of people around the world.

The internet and word of mouth are increasing awareness of our unique fundraising program.   Increased awareness creates a higher demand for products, which, in turn, creates an opportunity for us to order a larger number of items per month to involve more artisans in the Philippines to increase the supply. Therefore, it is our desire to allow those who wish to use Threads to raise funds to not be turned away or discouraged based on the cost. As a result of this practice, it may be assumed that our work is underwritten or sponsored by a large organization or denomination.  This, however, is not the case.  We welcome the partnership with individuals, families, and churches who wish to voluntarily contribute to make our work possible.

Making even the smallest of donations, enables Threads of Hope to offset shipping expenses and offer our fundraising program to those who wish to generate sales, which in turn increases the number of families we can help in the Philippines.  We are grateful for the support given to Threads of Hope.

Click here to make a donation.  Please specify "Shipping" as the reason for the donation.

How do I print a price list of the products I want to sell?

 Click here to print an editable list of the products and the associated suggested selling prices.

How and when should I order more products for my Fundraiser or Love Project?

In general, more bracelets means more choices, and higher sales. It's better to have too many than too few.

When running a Fundraiser or Love Project, here's how to know if it's time to reorder:

1) They're Selling Fast - If you know you're going to run out quickly, reorder now.

2) The 1/3 Rule - If you are down to about 1/3 of your initial order, your project is not ending soon and you plan to continue aggressively selling.

3) Upcoming Event -You are selling at an upcoming event and need to stock up. 

Allow 10 days for shipping from the time that we email you to acknowledge your order.

Before a request for more product will be honored, your account must reflect a payment made within the last 30 days for the products you have sold to-date.

If you're currently doing a Fundraiser or Love Project and need more products to continue your current project, visit the reordering page.

If you'd like to start a new Fundraiser or Love Project, click here.

How many people will I need to help sell products?

The number of people needed in selling Threads depends on your method of sales.  Each common method is described below.

a)  Peer to Peer:  If your plan is for the group to sell to their friends and family directly, then one person per bundle of bracelets is typical.  People like to have a good selection to choose from, therefore, a bundle of 100 bracelets provides a broad variety of colors and patterns and is a good place to start.  The number of bracelets ordered divided by 100 (the size of a bundle) should give you the number of people it would be good to have to sell.

b)  Display Table:  Two people can typically sell comfortably from one table.  You may adjust the number up or down according to the size of the crowd that you expect.  It is nice to have at least two people selling so that one person can take a break if needed and the table is still being manned.

c)  Booth:  The best number of people to have selling from a booth is based on the size of crowd.  If a larger crowd is expected, then it is nice to have at least 1 person selling per table, possibly even two.  Space is a concern to keep in mind.  You don’t want too many people bumping into each other within the booth.  A smaller crowd could be handled by 1 or 2 people comfortably.  Again, it is nice to have at least two people selling so that one person can take a break if needed and the table is still being manned.

How many bracelets should I order?

 more products = more variety = more sales

Generally, the more merchandise you have, the better it will sell. Each person selling should have at least 100 bracelets, with a minimum order total of 300 random round bracelets. It is far better to have too many bracelets than too few. You just return the unsold product to us when you are done. 

Your quantity will depend on the method you choose to sell bracelets. Here's a guide to each of the most common methods.

a)  Peer to Peer quantity calculations: Most people request between 500 and 2000 bracelets, depending on how aggressively they plan to sell them or the number of friends helping. Multiply the number of people selling by 100 to calculate a reasonable starting amount.

b)  Display Table and booths - A table that appears to be full is more attractive than a sparsely arranged table.  10 to 20 bundles, or 1000 to 2000 bracelets will fill a table.

How should I sell the products?

There are many ways to sell Threads of Hope products.

Threads have been sold at sporting events, festivals, fairs, concerts, schools, banks, shops, beauty salons, offices, churches and more.  They may be sold peer to peer, from a booth at an indoor or outdoor event, in your lunchroom at work, or from a table in the commons at school or church.  

Use your imagination, be creative, have fun and capture people’s hearts as you share the story of Threads of Hope, its origin, and its continued impact on an impoverished people group in the Philippines.  Your sales will be better if you tell people the story.

Many of the products come in bundles with a rubber band around each end.  (Two rubber bands is our code to say the bundle is a full count.) To display them to sell from a table, place both rubber bands on one end of the bundle and fan the other end out.  The rubber band secures the bundle and then the purchaser can tug out their bracelets of choice easily.

Click here to print a list of the products and the associated suggested selling prices that can be displayed for your customers as you are selling Threads from a table or booth.

How long will it take to process my payment?

It usually takes one to two weeks for the check to be processed and deposited once we receive it in our mail box.  Since we are staffed with volunteers, we are only able to collect checks twice a week.  We make records, credit accounts and make deposits the following week.  We appreciate your patience. 

Even our online payments require manual processing.  We try to get accounts updated at least once a week.  The online payments can be expedited, upon request, however.

Click here to contact us with any questions you may have regarding your payment.

Which payment types do you accept?

Payments can be made through the mail by submitting a check or a money order.

We also accept electronic payments or donations through PayPal.  The funds will be extracted from either your checking account or your credit, debit or gift card based on your specifications when you set up your personal PayPal account.

Click here to go to the "Payments and Donations" page.

How do I wrap up a Fundraiser or Love Project?

Make your Final Payment:

Make your final payment within 30 days of the end of your project. Find info on making a payment here.

Return our Unsold Product:

Locate your Invoice Date in the upper right hand corner of your invoice.

If the Invoice Date is BEFORE 4/25/18, find complete details on returning unsold products here.

If the invoice Date is ON OR AFTER 4/25/18, find complete details on returning unsold products here.

Do I need to make payments during my Fundraiser or Love Project?

Yes. It helps us to stabilize the incomes of the families in the Philippines who are making the products.

Throughout your project, make a payment at least every 2 months and within 30 days after your Project End Date. (The date you told us you would be done selling by.)

Payments should include Threads of Hope's 50% of the proceeds for sales unpaid to-date.

How can I print another Remittance Slip to send with a payment and/or a product return for a Fundraiser or Love Project?

Additional Remittance Slips can be printed here.  Locate the Remittance Slip on the Documents page.

When you complete the Remittance Slip, please be sure to include the email address of the person who initiated the original Fundraiser/Love Project with us. That email address is used as our Customer ID for all transactions. The invoice number is very helpful as well.

How do I make a payment for a Bulk Order?

How to Pay

1 - Online on our website 
2 - Through the mail

Mail Payments to:

Threads of Hope, Inc

P. O. Box 182

Neenah, WI  54957-0182

Please make checks or money orders payable to Threads of Hope, Inc. 

Please do NOT send cash through the mail.

Include a completed Remittance Slip and a check or money order.  The Remittance Slip will ensure that your account gets properly credited.

You have been charged $10 for shipping your product. If your order is $200 or more, the $10 will be deducted from your balance due. Your balance is due upon receipt of your invoice unless you have made special arrangements with Threads of Hope as an established customer.  If after 30 days your balance is not paid your credit card will be charged.

Can I extend my project completion date for my Fundraiser or Love Project?

Yes, you may extend your project completion date for up to 3 months IF 1) you have made a payment within the last 30 days and 2) your Project End Date has not yet passed.  

We would much rather have you continue selling the product than to send it back to us early.  We have plenty!  Notifying us also keeps your account from looking like it is overdue.  Your invoice due date is calculated by adding one month to your indicated project completion date.

To request an extension to your project completion date send an email to accounts@threadsofhope.com.ph telling us the date you are requesting as your new project completion date.  (You are allowed 3 months.) Please include your Invoice Number in the email.

We will adjust our records accordingly.  

Click here if you need to review the Fundraiser or Love Project product returns and payment instructions.

How do I start a Love Project?

The first step is to contact us and let us know that you would like to do a Love Project.

•You must be at least 18 years old or you need a responsible adult sponsor to act as a contact person. We will contact the sponsor to inform them of the responsibilities of the sponsor to get their consent.

An email with a link to the shopping cart will be sent to the participating adult. Click on the link to select your products, give us contact information, give us credit card information to cover the $10 shipping charge and answer some questions about your proposed fundraising project.

Love Projects can last up to 3 months. 

Upon evaluation and acceptance of your proposal,  we will ship products and more information about what to do during and after your project. 

•Find creative ways to sell the merchandise.

The products are consigned to you. They remain the property of Threads of Hope until: 

1)they are sold and a 100% payment is received by Threads of Hope. Payments should be submitted at least every two months as you sell. 

OR 2)The unsold product is returned within 30 days (by your Due Date) after your Project End Date (the date you scheduled to be done selling).

The $10 charged for shipping expenses can be deducted at the end of your project

There is no financial risk to you at all and 100% of the profits gained for Threads of Hope, Inc. are still directed towards bringing help and hope to families at risk in the Philippines!

Everyone wins!

Check the FAQ's if you have more questions.

Still have more questions? Contact us.

What is a Love Project?

Love Project: Selling Threads of Hope merchandise to raise funds as a gift solely for the benefit of impoverished families in the Philippines to show them love. (100% of the proceeds get returned to Threads of Hope to be reinvested back into the bracelet maker's community.)

For more details about Love Projects, check out our website.

How does a Fundraiser work?

Do you need to raise funds for your school, youth group, sports team, or some other charitable cause in your own neighborhood or on the other side of the world? Threads of Hope can provide our products and promotional materials to you or your organization at no upfront product cost! Just $10 for shipping. This is how it works:

• You contact us with information concerning the nature of your Fundraiser, how and where you would like to sell the products and the target amount you hope to raise.  The proposal must designate a responsible adult sponsor, to act as a contact person.  The minimum order is 300 pieces.

• Upon evaluation and acceptance of your proposal, Threads of Hope, Inc. will send you a link to select the products you wish to sell. We will ship merchandise, email further instructions (about payments and returning unsold product) and promotional materials to the sponsor, upon their request, for a $10 shipping and handling fee. We cover the return shipping costs. Donations are welcome to help to offset the cost of shipping.

• Your network of people will find creative ways to sell the merchandise. (We can offer suggestions that have been very successful in the past.) 

Click here to view/print the Merchandise Ordering and Selling Suggestions. 

Throughout your project, you faithfully send us 50% of the proceeds ever two months (send 50% of sales to date) to help us stabilize the incomes of the families who make these products for Threads of Hope.  Payments can be made by 1) mailing a copy of a Remittance Slip along with a check or money order, OR, 2) paying online.

Within 30 days of the completion of your project, you make a final payment to Threads of Hope, Inc. equal to 50% of your final sales and return all unsold merchandise, at our expense.  You will need to review our Fundraiser Instructions to learn how to process your return and request a return shipping label. 

Once we receive your final payment and our unsold products, our team of volunteers will take up to 30 days to process them and apply them to your account. The goal is to have a zero balance at the end. This is where a little patience is required. But we will work together via email to work out any bugs that may occur.

Our goal is to never have to charge anyone for a balance due. But we need your help to make that happen.

The profits gained for Threads of Hope, Inc. are still directed towards bringing help and hope to families and children at risk in the Philippines! Everyone wins! Please continue to study the FAQs to get your questions answered, or contact us with any additional unanswered questions.  We will try to get those additional questions added to the FAQs in the near future.

Click here to contact us with your questions and/or your Fundraiser proposal.

What is a Fundraiser?

Selling Threads of Hope merchandise to raise funds for your cause AND for impoverished families in the Philippines. There is a 50/50 split of the proceeds. Learn more about starting your own Fundraiser here.

How long will it take to get my Fundraiser product request?

You should expect to receive your order within 10 days from the time that you receive an email from us acknowledging that we received and approved your product request. We will send you an invoice reflecting the quantities and consignment value (50% of the total value) of the products Threads of Hope is entrusting to you shortly after your order ships. You may receive the emailed invoice before your package arrives via USPS Priority mail.  If you have not received your order acknowledgement within 3 days, please email alex@threadsofhope.com.ph.  

What is a Ministry Bracelets as Gifts order?

Ministry products include Gospel Bracelets and Believe Bracelets.

A Gospel Bracelet is a bracelet modeled after the colors of the Child Evangelism Fellowship's "Wordless Book". Each colored band represents one aspect of the message of the Gospel of Jesus Christ.  These bracelets are used as an evangelistic tool to introduce the Gospel.  View the gospel message.

A Believe Bracelet is a tool to help a believer embrace his/her value to God and to silence the lies they have allowed themselves to believe.  Each band on the bracelet associates with a Scriptural truth.  View the study guide.

A Ministry Order is an order that contains Gospel or Believe bracelets ONLY. These bracelets will be used for ministry purposes, and should not be sold for profit, in order to get “Ministry Bracelets as Gifts” pricing.

How would a donation to Threads of Hope be used?

There are many ways a donation to Threads of Hope can be used.  The sky is the limit.  You, as the donor, have the ability to specify the recipient or purpose for your donation.

A few examples of donations could include:

-sponsoring a Filipino college student to cover their tuition

-helping to support the missionaries that work full time (and beyond) for Threads of Hope, who's only income comes through the support donated by others who believe in them

      Alex and Chris Kuhlow, Jim and Julie Marsh, Ben and Sarah Coltrane and Tim and Gina Swanson are four couples who rely on support from others.

-specific project expenses like:

                 outfitting the high school with classroom furniture and maintaining the campus

                 building a foot bridge for safer crossing of the rivers during wet season

                 building guest housing for camp and conferences

                 sponsoring an optical clinic

                 providing nutritional support for malnourished families

                 providing a laundry facility

 If you make a donation by mail, specify in the memo area of the check or money order how you would like the money applied or add a note in the envelope.

If you are making an online donation, you can specify the recipient or purpose on the "Payments and Donations" page before you click Donate.

Since 2006, Threads of Hope has offered the beautifully made thread products they purchase from impoverished families in the Philippines as a means for countless churches, school groups, sports groups, and individuals to raise funds for the causes of their choice while blessing those Filipinos who are making the products with a steady income.  The products have been returned at no cost to thousands of people around the world.

The internet and word of mouth are increasing awareness of our unique fundraising program.   Increased awareness creates a higher demand for products, which, in turn, creates an opportunity for us to order a larger number of items per month to involve more artisans in the Philippines to increase the supply. Therefore, it is our desire to allow those who wish to use Threads to raise funds to not be turned away or discouraged based on the cost. As a result of this practice, it may be assumed that our work is underwritten or sponsored by a large organization or denomination.  This, however, is not the case.  We welcome the partnership with individuals, families, and churches who wish to voluntarily contribute to make our work possible.

Making even the smallest of donations, enables Threads of Hope to offset shipping expenses and offer our fundraising program to those who wish to generate sales, which in turn allows us to continue ordering products from hundreds of at risk families in the Philippines.  We are grateful for the support given to Threads of Hope.

Click here to make a donation.

What kind of a difference can my involvement with Threads of Hope make?

By raising funds through Threads, the people selling the bracelets for Threads of Hope have the added incentive that they are making a real difference in the lives of the families who make the bracelets for us.  Children and young girls are no longer on the beaches where they are very vulnerable to exploitation.  Many who have dropped out of school and are now back in school because they no longer have the investment of time needed to sell the bracelets. They know Threads of Hope will be there to buy what they produce from them.  You are helping families have a steady income they can count on. Lives are being changed in very positive ways.  You are helping to meet the physical, educational and spiritual needs of an impoverished people group through your fundraising efforts.  You are helping to give them hope.

Click here to learn more about raising funds by selling Threads of Hope merchandise through Fundraisers or Love Projects.

How can I get involved with Threads of Hope to help the people in the Philippines?

1) Pray for us!  The value of people who faithfully pray for us and this ministry to children at risk cannot be measured! 

2) Sell products to raise funds.  We have made the merchandise available to church youth groups, both private and public schools, nonprofit organizations and individuals raising money for various causes. You don’t have to be part of a group either, you can get involved by selling the bracelets within your own spheres of influence.  Selling at a sporting event, festival or concert is another option.

Click here to learn more about raising funds by selling Threads of Hope merchandise through Fundraisers or Love Projects.

3) Spread the word.  Tell people about our fundraising opportunities. Tell your friends. With each successful fundraiser (and there are MANY) the word spreads to others who are looking for effective fundraisers.  Some people find us on the Internet by doing searches.  Learn the story of Threads of Hope and share it with others.

4) Donate to help offset the cost of return shipping that we provide free of charge to encourage anyone to get involved with our Fundraisers and Love Projects.  Even the smallest donation is helpful and appreciated.

Click here to make a donation.

5) Come to the Philippines.  Maybe you have a team from your church that would like to come to the Philippines and do work projects or have a VBS with the children in the village or just come and be a demonstration of Christ’s love.

6) Listen to the Spirit of God to show you how He would have you be involved!

For more information about getting involved with Threads of Hope to make a difference, please continue reading the FAQs to get your questions answered.  If you still have questions after that, feel free to contact us.

Can customers help Threads of Hope to improve their FAQs?

Absolutely!  We would appreciate your help to make our website better.  If you read the FAQs in search of an answer to a question and do not find it, please let us know.  Go to the “Contact Us” page and use the comment section to ask that question or tell us what is missing. We will review those unanswered questions and make every attempt to get those additional questions added to the FAQs in the near future for the benefit of others.

Click here to contact us with questions you could not find the answers to on the FAQs.

How are the proceeds from the sale of Threads of Hope products used?

All of us serving with Threads of Hope do so as a labor of love on behalf of the families at risk making the bracelets so there are no salaries paid.  The chart below breaks down how our proceeds are used.

10% - Operational Expenses

50% - Purchasing Raw Materials and Finished Products, Paying Makers

40% - Local Community Development

We are constantly trying to assess the areas of greatest need and implement projects and provisions to meet those needs.

Where in the world have you sent orders?

We have sent bracelets all over the US...probably every state by now, Canada, Australia, Korea, Belgium, New Zealand, France, Great Britain, Philippines, Japan, Taiwan, Hong Kong, and likely a few others I can’t recall at this time.

What kinds of people/groups come to you to try to raise money?

Many people and groups who come to us are actually raising support for serving God on short term mission trips while helping us care for and bless families at risk. Many are raising support to find cures for various diseases. Some are raising money for school programs that have had budget cuts. Sports teams are raising money for uniforms and equipment.  Some are Cheerleading squads.  Some have raised money for after prom activities, adoptions, car repairs, trips home,,,,the reasons are endless.  And some do it as a Love Project just to give it all back to the families who make the products for us to encourage them not to give up and to let them know that there are people who truly care about them and their circumstances. 

Do you sell anything besides bracelets?

Yes, our product selection is expanding.  

Our current products include:

Round/tubular bracelets that are mixed randomly; our flagship product

Round/tubular bracelets that contain team/school colors only, almost 100 different options

Flat bracelets; some with a bead and some without

Necklaces; a longer version of the round/tubular style bracelets

Eyewear cords; a longer version of the round/tubular style bracelets with rings and coils to attach your glasses

Lanyards; constructed using the round/tubular style with a clip in the center to hang ID's or keys and a magnetic closure for easy release as a safety device

Bookmarks; one with fringe on both ends and the other with a loop on one end and fringe on the other that can be worn as an extra-wide bracelet as well

Key chains: similar to the bookmark with a loop, but shorter.  

Head or hat bands; created in a quite beautiful array of patterns and colors to catch the eye and satisfy your personal tastes

Braided necklaces made from three single strand necklaces are designed in various lengths and finished with a magnetic closure

Braided bracelets; are created by cutting the braided necklaces, are designed in various lengths and finished with a magnetic closure

Wider flat bracelets without beads; slightly wider and longer than our regular flat bracelets with no bead so men have a few more options but every one loves their detailed patterns

Camera straps; gorgeous designs and color combinations, the same width as a headband, but longer, with attached straps and ladder clasps to fit any camera

Our future products include:

Dog collars; made in 4 sizes with widths from 1 1/4 inches to 3/4 of an inch, velcro makes them adjustable. Imagine your dog styling in one of these beautiful creations!

Click here to Shop.

Does each of the bracelets made have a particular meaning?

In a sense all the bracelets have meaning...it is a prayer to God that He would provide for them and their families through the sale of each bracelet. They are not asking for a handout...they want the dignity that comes from working for what they receive. They do make two special bracelets that have meaning both to them and the person wearing it. The first one is called a Gospel Bracelet.  It is actually a tool used to share the gospel of Jesus Christ. The second one is called a Believe Bracelet.  It comes with an accompanying study guide that helps Believers to memorize scripture that reminds them to choose to believe how valuable they are to God because of who they are in Christ.

Another very important flat bracelet that we make bears a name of one of the bracelet makers or their family members. When we sell the bracelets, we ask the purchaser to commit to pray for the person that it was made for. We call these bracelets Prayer Bracelets.

How long does it take to make them?

On average they can make the round bracelets at a rate of from 10 to 12 bracelets per hour...although there are a few who can make one Gospel bracelet in about four minutes!  The others products like the bookmarks and key chains take hours instead of minutes to make.  Currently our most complicated products, the headbands, hat bands and camera straps takes several days to make.

Where are the products made?

The products are all made near Puerto Galera on the northern coast of the island of Mindoro, which is the first island directly south of Manila in the Philippines.  They are made in the homes of the families so mothers are able to care for their children while they make them.

Who makes the products?

Often an entire family is involved in making the bracelets, though most are made by women and children aged 13 or older. We currently purchase approximately 180,000 items a month from close to 500 vendors, and trust the Lord to sell the products. The profits that are made go to buying more products, creating more jobs, community improvements and sustaining the livelihoods of these families.

What is Threads of Hope’s purpose statement?

Threads of Hope’s purpose is to assist the economically oppressed in the Philippines to establish home enterprises that will generate a steady income for their families. We purchase products that are developed by artisans in impoverished areas and sell them worldwide. It is our desire to help bring back a sense of dignity to a people who are clinging to a thread of hope.  Profits generated through sales and donations will primarily be used to help meet the physical, educational and spiritual needs of the communities where the products are made.

Briefly, what is Threads of Hope about?

There are two major aspects to the functions of Threads of Hope, Inc.  The first is the opportunity to provide an impoverished people group with a steady income so that they can care for their families with dignity.  This is made possible by the second facet of Threads of Hope;  the ability to provide thousands of groups, churches and individuals  around the world with a means to raise funds for the causes of their choice without expense to them or their organization.  Together, they create a system where all involved are blessed.

Threads of Hope is a 501 (c)(3) non-profit organization that was born out of a small act of compassion and $100 in 2003 by Alex and Chris Kuhlow who were missionaries in Manila, Philippines.  Through years of visits to the island of Mindoro they befriended two girls who sold cotton thread bracelets on the beach together.  One girl ended up going into prostitution due to lack of income selling bracelets and was never seen again.  The other girl received the $100 and was asked to make as many bracelets as she felt was fair for the money.  During a summer furlough, the bracelets were sold very quickly in the U.S. and the proceeds were returned to the family with the request to have more bracelets made.  That began the cycle that exists today.

Currently there are over 300 families and up to 500 Filipinos at times making bracelets, anklets, necklaces, lanyards, eyewear cords, bookmarks, key chains, head or hat bands and camera straps. Threads of Hope purchases approximately 180,000 items per month! The vast majority of the products are used as fundraisers globally for a multitude of causes, which creates more demand for the products.  We sell the products on their behalf so they do not need to be faced with the temptation to sell their children into prostitution or slavery as a means to survive. They are no longer hanging on by a thread of hope. Their physical, educational and spiritual needs are being met through Threads of Hope in partnership with the local church.  Only one person working directly with Threads of Hope receives a salary from the sale of the bracelets...our work is a labor of love and a demonstration of our Christian faith and Christ’s love for these people.

Click here to learn more about raising funds through the sale of Threads of Hope merchandise.